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Careers

Parts Manager- Espresso and Coffee Equipment 

Visions Espresso Service has been selling and servicing commercial espresso and coffee equipment for 30 years. We offer full cafe support from concept and consulting to ongoing equipment preventive maintenance and emergency repair. We have an extensive wholesale program, a coffee education and training program and a full service department for both in-shop and field service equipment repair. We are a great team of coffee industry professionals who are passionate about supporting the coffee industry all from our SODO office.

Visions Espresso Service offers employees paid sick leave, paid vacation, 50% contribution to company health insurance plan and company matched (up to 3%) retirement savings plan.

Visions is adding a new Parts Manager to our Service Team!

Scope of Position:

The Parts Manager is vital to the success of our service department. He or she will keep track of all parts inventory for the machine we repair in the field and in our shop. This includes espresso machines, brewers, grinders and water filtration parts. The Parts Manager will be responsible for the entire inventory cycle of parts from. 

  • Ordering from multiple vendors to maintain stock  
  • Receiving parts into accounting system (QuickBooks) and physically receiving, labeling and  distributing inventory
  • Reconciling packing slips with purchase orders and invoices to process for payment
  • Restocking and organizing parts room and warehouse
  • Fulfilling internal (technician) stock requests and external (customer) orders
  • Processing parts sales 
  • Partnering with Service Manager to update product offering as needed

Key desired attributes include:

  • Excellent customer service skills with professional demeanor, appearance & positive attitude
  • Amazing organization and attention to detail
  • Familiarity with inventory systems and parts fulfillment 
  • Knowledge of espresso and coffee equipment
  • Desire to work independently and as part of a team

This is full-time hourly position. Hours are 8am to 4:30pm Monday thru Friday. 

To apply for an interview, please email your resume and with a brief summary of what makes you the best fit for the position in the body of your email to info@visionsespresso.com. We are scheduling interviews now and look forward to hearing from you.

Field Service Technician 

Visions Espresso Service is growing and we are adding a Field Technician to our Service Team!

Visions Espresso Service has been selling and servicing commercial espresso and coffee equipment for 30 years. We offer full cafe support from concept to consulting to ongoing equipment preventive maintenance and emergency repair. We have an extensive wholesale program, a coffee education and training program and a full service department for both in-shop and field service equipment repair. We are a great team of coffee industry professionals who are passionate about supporting the coffee industry all from our SODO office.

Visions Espresso Service offers employees paid sick leave, paid vacation, 50% contribution to company health insurance plan and company matched (up to 3%) retirement savings plan.

A Field Service Technician repairs espresso machines, brewers, grinder and water filtration units in our shop or in the field at customer's restaurants, cafes or homes. Some of the brands of coffee equipment we support are La Marzocco, Nuova Simonelli, Modbar, Mavam, Rancilio, Unic, Synesso Slayer, Marco, Franke, Schaerer, WMF, Egro, Everysis, Concordia, La San Marco, Cimbali, Faema, La Spaziale, Pasquini, Mazzer ,Mahlkonig ,Ditting, Anfim, Bunn,Wilbur Curtis, Fetco, Mavea, & Everpure.

Coffee equipment experience on the brands listed above is preferred, but candidates with comparable skills from other industries can make great candidates. Plumbing, HVAC, automotive, or motorcycle repair experience translates well into specialty coffee equipment repair. We offer one on one tech training with our technicians and service manager as well as scheduled manufacturer's training.

Key desired attributes include:

  • Mechanical aptitude, troubleshooting skills and attention to detail
  • Appreciation of coffee and espresso
  • Solution-oriented approach to troubleshooting and repair
  • Attention to detail
  • Grace under pressure
  • Ability to work both independently and as part of a team 

Responsibilities of the position include:

  • Demonstrating excellent customer service skills with a professional demeanor, appearance & positive attitude
  • Repairing and installing espresso machines, grinders, brewers & water filtration
  • Driving throughout WA in a company service vehicle
  • Maintaining company supplied parts inventory
  • Following the daily service schedule as set by the dispatcher
  • Communicating effectively with our team to facilitate accurate customer service and billing
  • Communicating through a paperless dispatching program and cloud based inventory system- computer (smart phone and ipad skills needed)

Technician's must provide their own tools and maintain a flexible schedule to accommodate our customers' equipment emergencies.

This is full-time hourly position. Hours are 8am to 4:30pm Monday thru Friday. Scheduling flexibility is required as occasional daily overtime is needed as business dictates. One week on-call rotation (once per month with paid on-call bonus) is required. Hourly rate for this role is $18 -$25 per hour depending on experience, plus overtime potential, monthly on-call bonus and daily incentive for completed service calls. 

To apply for an interview, please email your resume and with a brief summary of what makes you the best fit for the position in the body of your email to info@visionsespresso.com. We are scheduling interviews now and look forward to hearing from you.